55rrr Terms & Conditions
Please read all the terms below carefully before using this platform — full information about your rights and responsibilities is provided here.
Table of Contents
1. General Terms
By accessing the 55rrr platform and using any of its services, you are considered to have automatically agreed to all the rules and terms described below. These terms are legally binding and apply as a contract between 55rrr and the user.
If you disagree with any part of these terms, you are requested not to use the platform. 55rrr reserves the right to change, amend, or cancel these terms at any time. Continuing to use the platform after updated terms are published will be taken as your acceptance of those changes.
In these terms, "platform" refers to the 55rrr website, applications, and all associated digital services. "User" refers to any person, registered or unregistered, who accesses the platform.
2. Eligibility & Age Requirements
2.1 Age Requirement
To open an account on the 55rrr platform and use any of its services, a user must be at least 21 (twenty-one) years of age. Use of this platform by minors is strictly prohibited.
If a minor is found to have used the platform and this is proven, the relevant account will be closed immediately and deposited funds may be forfeited. 55rrr takes all possible precautions to prevent minors from gaming.
2.2 Geographic Eligibility
The 55rrr platform is primarily operated for players in Bangladesh. Use of the platform from regions where online gaming is completely prohibited or restricted is not permitted. It is entirely the user's responsibility to comply with the local laws of their area.
- Each user may open only one account.
- Operating multiple accounts from the same IP address or device is prohibited.
- Accessing the platform using a VPN or proxy from a restricted region is a violation of these terms.
3. Account Registration & Identity Verification
3.1 Registration Requirements
Providing accurate and genuine personal information is mandatory when opening an account on the platform. 55rrr reserves the right to cancel an account if false or incomplete information is provided.
- Each user may have only one account.
- The name and mobile number provided when creating an account must be genuine.
- Keeping the password confidential is the user's responsibility; sharing it with anyone else is prohibited.
- Any unauthorized access to the account must be reported to the 55rrr support team immediately.
3.2 Identity Verification (KYC)
55rrr follows a KYC (Know Your Customer) process to ensure a safe and transparent environment. Identity verification may be requested before processing a withdrawal or in the event of any suspicious activity.
For identity verification, a National ID (NID), passport or driving licence, and proof of address documents may be requested. If the correct documents are not submitted within the specified time, the account may be temporarily suspended.
4. Deposit & Withdrawal Policy
4.1 Deposit Terms
The following payment methods are currently supported on the 55rrr platform:
- bKash — fast and convenient mobile banking
- Nagad — postal department digital financial service
- Rocket — Dutch-Bangla Bank mobile service
- Bank Transfer — major commercial banks including Dutch-Bangla Bank and BRAC Bank
The minimum deposit amount is ৳100 (for each method). Funds deposited into the account may only be used for gaming purposes. Deposits or withdrawals through third parties are strictly prohibited — only the account holder may deposit and withdraw.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5 to 30 minutes, though this may take longer if identity verification is still in progress.
- At the time of withdrawal, the account must have a sufficient verified balance.
- 55rrr reserves the right to temporarily hold withdrawals in the case of suspicious transactions.
- To withdraw from a bonus balance, the wagering requirements must be met (see Section 5).
- Withdrawals can be made to the mobile number or bank account used during account registration.
5. Bonuses & Promotional Offers
5.1 Welcome Bonus
55rrr offers new users a 200% bonus on their first deposit, up to a maximum of ৳8,000.
- Example: ৳1,000 deposited → ৳2,000 bonus → total balance ৳3,000
- Example: ৳10,000 deposited → ৳8,000 bonus → total balance ৳18,000
The bonus amount will not exceed ৳8,000. The welcome bonus may only be received once per account.
5.2 Wagering Requirements
A 25x wagering requirement applies to every bonus. Wagering is calculated on the bonus amount only — not on the deposit and bonus combined.
Example: If you receive a ৳2,000 bonus, a total of ৳50,000 (৳2,000 × 25) must be wagered before withdrawal.
- Bonus balance cannot be withdrawn before the wagering requirements are met.
- Wagering may count fully or partially on certain games — please read the detailed terms for each bonus.
- If the wagering requirements are not met within the specified time after bonus activation, the bonus will be cancelled.
5.3 VIP Program
55rrr operates a three-tier VIP program for regular players:
- Bronze: weekly cashback up to 0.4%
- Silver: weekly cashback up to 0.8%
- Gold: weekly cashback up to 1.2%
VIP tier advancement depends on the type and volume of play. Cashback is credited to eligible players' accounts each week. VIP benefits are at 55rrr's discretion and may change at any time.
6. Gaming Rules
6.1 General Gaming Policy
All games on 55rrr operate under a Fair Play policy. Each game has its own rules, which can be found within the game itself. If a game result is uncertain due to a technical error, the related bet may be considered void.
- Confirm the bet amount before starting each game.
- If a game is disconnected due to a network issue, the result will be determined based on the last saved state of the game.
- Report any irregularities or issues during play to customer service immediately.
6.2 Sports Betting Policy
The 55rrr sports betting section allows betting on various sports including cricket, football, and kabaddi. All betting decisions are entirely the user's own responsibility.
- Bets that have already been placed generally cannot be changed or cancelled.
- If a match is cancelled or postponed indefinitely, 55rrr's decision regarding the related bet will be considered final.
- Bets related to match fixing or suspicious results may be placed under investigation.
7. Prohibited Activities
The following activities are strictly prohibited and may result in immediate account termination:
- Operating multiple accounts or using another person's account.
- Creating multiple accounts to obtain bonuses (bonus abuse).
- Using unauthorized software, bots, or automation on the platform's games or systems.
- Using the platform for money laundering or any other illegal activity.
- Engaging in abusive, threatening, or offensive behavior toward other users or 55rrr staff.
- Attempting to breach the platform's security systems or gain unauthorized access to the system.
- Transferring funds to other users' accounts or using chain betting methods.
- Creating an account using a fake identity or someone else's identity.
8. Account Suspension & Termination
8.1 55rrr's Rights
55rrr reserves the right to temporarily suspend or permanently terminate any account, for any reason or no reason, and particularly in cases of the activities mentioned above.
- In the event of a terms violation, all funds in the account (bonus and winnings) may be forfeited.
- Whether the original deposited funds will be returned will be determined by 55rrr after an investigation.
- The account termination decision will be communicated by email.
8.2 User Rights
A user may request to close their own account at any time. To do so, a request must be sent to [email protected]. It is possible to withdraw a verified balance before the account is closed.
Under the Self-Exclusion policy, a user may request that their account be suspended for a specified period. To learn more about responsible gaming, see our Responsible Gaming page.
9. Privacy & Data Protection
55rrr uses SSL encryption technology to keep your personal and financial information secure. The information you provide is used only for account management, identity verification, and fulfilling legal obligations.
- Personal information is not sold to third parties.
- Information is not disclosed to authorities except where legally required.
- For more details, read our Privacy Policy.
Use a strong password to protect your account and change it regularly. Avoid logging in on public or shared devices.
10. Limitation of Liability
55rrr strives to operate its platform as smoothly as possible, but accepts no liability in the following cases:
- Game or betting losses caused by technical errors, server downtime, or internet disconnection.
- Losses caused by issues with the user's own device or internet connection.
- Losses caused by the user's own carelessness or negligence.
- Errors or delays by third-party service providers (payment gateways, game providers).
- Natural disasters or other unavoidable circumstances.
In any situation, 55rrr's maximum liability will be limited to the verified balance in the user's account.
11. Responsible Gaming
55rrr believes in responsible gaming. We encourage every user to play in a safe and controlled manner.
- Set a Budget: Decide on a limit for how much money you will spend playing each day or each week.
- Control Your Time: Set a time limit for playing and stick to it.
- Accept Losses: Do not place more bets in an attempt to recover losses.
- Seek Help: If you feel that playing is getting out of your control, seek help immediately.
The 55rrr platform is for users aged 21 and above only. Gambling is for entertainment purposes and not as an alternative source of income. Visit our Responsible Gaming page to learn more.
12. Changes to Terms & Conditions and Contact
12.1 Right to Make Changes
55rrr reserves the right to change, add to, or amend these terms and conditions at any time. For significant changes, an effort will be made to notify users via their registered email or through a notice on the platform.
If you continue using the platform after updated terms and conditions are published, you will be considered to have automatically agreed to the new terms and conditions. Therefore, it is recommended that you visit this page regularly.
12.2 Contact & Support
For any questions or concerns regarding these terms and conditions, please contact the 55rrr customer service team:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali and English
Our support team is available for you seven days a week, twenty-four hours a day.